Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical edge, and there is no guaranteed way to win. Please gamble responsibly and within your means.
Age Verification
Online gaming in New Zealand is strictly for individuals aged 18 years and over. By accessing any gaming platform, you confirm that you meet the legal age requirement. If you are under 18, please do not proceed.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding gambling activity or lying about the amount spent
- Experiencing mood swings or irritability when unable to gamble
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious or depressed without gambling
- Failed attempts to reduce or stop gambling
- Using gambling as an escape from stress or problems
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools
Most responsible gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Cap the amount you're willing to lose during a session or period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Time Limits: Set automatic session time limits
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
Use these tools proactively to manage your gaming habits and stay in control.
Support Organisations in New Zealand
If you need help with problem gambling in New Zealand, the following organisations provide free, confidential support:
-
Gambling Helpline (New Zealand)
Free phone and text support: 0800 654 655
Website: www.gamblinghelpline.co.nz
Available 24/7 for counselling and support -
Problem Gambling Foundation (New Zealand)
Website: www.problemgambling.org.nz
Provides resources, treatment, and community support
International Support Resources
Additional support organisations available internationally:
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
Take Action Today
If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in asking for support. Professional counsellors and support services are available to assist you in taking control of your gambling and improving your wellbeing.
Contact the Gambling Helpline (New Zealand) on 0800 654 655 or visit www.gamblinghelpline.co.nz for confidential help.